Companies Using AI Report up to 50% Reduction in Forecasting Errors, According to New DP World Playbook

New report outlines how artificial intelligence is reshaping global logistics — from reducing forecasting errors and lost sales to driving warehouse automation, sustainability, and last-mile efficiency

CHARLOTTE, N.C., Sept. 16, 2025 (GLOBE NEWSWIRE) -- Companies deploying Artificial Intelligence (AI) in supply chains have reported up to a 50% reduction in forecasting errors and a 65% drop in lost sales, according to. a new playbook released by DP World in collaboration with Supply Chain Dive’s studioID. These “forecasting errors” refer to common challenges such as mismatched supply and demand, excess inventory, and stockouts – issues that often lead to lost revenue and dissatisfied customers.

The playbook, titled “Smarter, Safer, Stronger: How AI Can Transform the Global Supply Chain,” highlights the tangible ways companies are deploying intelligent technologies to manage disruption, optimize operations, and gain a competitive edge. It features insights from DP World and showcases real-world innovations from DP World facilities such as its high-tech logistics center in Perris, California.

Glen Clark, CEO of DP World in the U.S./Mexico and Regional Head of Contract Logistics, said: “AI is fundamentally changing the logistics landscape. From harmonizing complex datasets to automating last-mile deliveries, these tools aren’t replacing human decision-makers — they’re empowering them. This playbook underscores the opportunity for supply chain leaders to turn volatility into value with the right applications of AI.”

By “AI,” the playbook refers broadly to advanced machine learning and data-driven technologies, not just generative AI tools like ChatGPT. Applications highlighted include predictive planning, digital twins for scenario modeling, machine vision for safety, route optimization for sustainability, and AI-powered dashboards for ESG performance.

Key highlights from the playbook include:

• AI-Powered Forecasting and Planning: Up to 50% fewer forecasting errors and 65% fewer lost sales, with digital twins enabling stress testing and scenario modeling across logistics operations without interrupting live workflows.
• Warehouse Innovation in Action: DP World’s Perris, California facility demonstrates how AI-enabled automation — from custom box-making and scan tunnels to collaborative robots — can increase throughput while improving safety and sustainability. Despite high levels of automation, the site employs nearly 200 full-time staff, underscoring AI’s role in augmenting human capabilities, not replacing them.
• Boosting Safety and Sustainability: AI helps logistics leaders proactively reduce risks through machine vision and predictive maintenance while lowering emissions by optimizing routes, power use, and packaging. AI dashboards track ESG performance across supply networks, aiding smarter, more ethical sourcing decisions.
• Smarter Last-Mile Delivery: Intelligent tools adapt to real-time traffic, weather, and customer demands to deliver faster, cleaner, and more reliable service. By reducing fuel use and improving delivery accuracy, AI helps companies win on both cost and customer satisfaction.
• Elevating Decision-Making: Beyond automation, AI is transforming how leaders approach strategy, enabling more creative problem-solving and future-proofing their operations for the challenges ahead.
  
  

“AI allows us to answer questions that used to take days or weeks,” said Clark. “Now, we can get ahead of issues and solve them in smarter, faster ways that weren’t possible before.”

The full playbook, “Smarter, Safer, Stronger: How AI Can Transform the Global Supply Chain,” is available for download now.

About the Playbook
Developed in partnership with studioID, Supply Chain Dive’s global content studio, the playbook combines first-party research, editorial storytelling, and targeted industry insights. It offers actionable takeaways for supply chain, logistics, and operations leaders seeking to embrace AI for strategic advantage.

DP World Americas Media Contact:

Melina Vissat, Head of Communications
M: (+1) 704-605-6159
E: melina.vissat@dpworld.com

About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 100,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

In the Americas, DP World operates with a team of over 16,000 people across 12 countries, driving excellence through a robust network of 14 ports and terminals and more than 40 warehouses. By harnessing our global reach and local expertise, we simplify logistics, enhance operational performance, and redefine the boundaries of what’s possible in global trade.

WE MAKE TRADE FLOW.

For more insights into how DP World is reshaping global trade, visit our website: www.dpworld.com

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